Why Law Firms Need an Answering Service

When someone needs a lawyer, they're often in crisis. They won't wait for callbacks—they'll call the next firm on the list.

80% of Callers Won't Leave a Message

Potential clients seeking legal help are stressed and impatient. If no one answers, they immediately call another attorney.

35% of Legal Calls Come After Hours

Accidents, arrests, and legal emergencies happen around the clock. People research attorneys after work, late at night, and on weekends.

$4,000+ Average Client Value

Every missed call could be a personal injury case worth thousands, a family law matter, or a lucrative business client.

Can't Answer While In Court

You're in depositions, court appearances, or client meetings all day. That ringing phone? Could be a $50,000 case walking away.

Hear Our Legal Answering Service in Action

Listen to how our answering service for lawyers handles a real intake call. Professional, empathetic, and thorough case screening.

1

Instant Answer

Picks up in under 2 seconds—before they hang up and call another firm.

2

Professional Intake

Gathers case details, contact info, and screens for practice area fit with empathy and professionalism.

3

Schedules Consultation

Books appointments directly into your calendar and sends confirmation to the client.

Sample Legal Intake Call

8:45 PM • Personal Injury Inquiry

0:00 2:15

AI: "Thank you for calling Johnson & Associates Law Firm. This is Sarah. How may I assist you today?"

Caller: "Hi, I was in a car accident last week and the other driver's insurance is giving me the runaround. I think I need a lawyer."

What Our Answering Service for Law Firms Does

Legal Intake

Captures detailed case information, gathers relevant facts, and asks the right questions for your practice area.

Client Screening

Pre-qualifies callers based on your criteria—practice area, case type, location, and conflict checks.

Consultation Scheduling

Books consultations directly into your calendar based on your availability. Sends confirmation to clients.

Urgent Case Alerts

Immediately notifies you of high-value or time-sensitive matters—personal injury, criminal defense, custody emergencies.

24/7/365 Coverage

Never miss a potential client again—nights, weekends, holidays. Legal needs don't follow business hours.

Software Integration

Syncs with Clio, MyCase, PracticePanther, Lawmatics, and Google Calendar.

Before vs After Vozexo

See how your law firm transforms with 24/7 AI legal intake

BEFORE

Missed After-Hours Leads

35% of legal calls come after 5 PM. Potential clients in crisis get voicemail—and call the next firm on Google.

Can't Answer in Court

You're in depositions, hearings, or client meetings all day. That $15,000 personal injury case calls while you're unavailable.

Unqualified Leads Waste Time

You return calls only to find they're not in your practice area or jurisdiction. Hours wasted on dead ends.

Losing to Larger Firms

Big firms have 24/7 intake teams. Solo and small firms can't match their responsiveness.

AFTER

Every Lead Captured

AI answers in 2 seconds, gathers case details, and schedules consultations. 24/7/365—even holidays.

Focus on Practicing Law

AI handles intake while you're in court. Qualified leads and consultations waiting when you're done.

Pre-Qualified Clients Only

AI screens for practice area, case type, and jurisdiction. Only speak with clients that fit your criteria.

Compete with Any Size Firm

Professional 24/7 intake for a fraction of hiring staff. Clients can't tell you're a solo practitioner.

Compare Answering Service Options for Attorneys

See how a 24/7 legal answering service compares

	Full-Time Receptionist	Traditional Call Center	Vozexo Legal Answering
Monthly Cost	$3,500+	$500-1,500	From $49
Hours Available	40 hrs/week	24/7 (extra cost)	24/7/365
Answer Speed	Varies	15-60 seconds	Under 2 sec
Legal Intake Training			Law firm trained
Schedules Consultations		Limited	Real-time
Client Screening	If trained	Basic	Custom criteria

What Law Firms Say About Our Answering Service

"We signed 3 new personal injury clients in the first month—all from after-hours calls. Each case was worth over $15,000 in fees. This service paid for itself 100x over."

Michael Chen, Esq.

Partner, Chen & Associates • Los Angeles CA

"The intake quality is impressive. Callers are screened properly, case details are thorough, and consultations show up on my calendar automatically. It's like having a paralegal on call 24/7."

Sarah Williams, Esq.

Family Law Attorney • Miami FL

"As a solo practitioner, I can't answer calls during depositions or court. Vozexo captures every lead professionally. Clients often comment on how responsive my firm is."

James Rodriguez, Esq.

Criminal Defense • New York NY

Law Firm Answering Service FAQ

Is the service compliant with attorney-client privilege requirements?

Yes. Our legal answering service is designed with confidentiality in mind. All call data is encrypted, access is strictly controlled, and we maintain confidentiality standards expected by legal professionals. We can also sign NDAs and BAAs as required.

Can it screen callers based on my practice areas?

Absolutely. We customize the intake based on your specific practice areas—personal injury, family law, criminal defense, estate planning, immigration, etc. The AI asks relevant questions and screens out cases that don't fit your criteria.

Will callers know they're talking to an AI?

Most callers don't realize it's automated. Our legal answering service sounds natural and professional, handles interruptions well, and maintains appropriate empathy for people in difficult situations. You can customize the voice, name, and firm greeting.

Does it integrate with Clio and other legal software?

Yes, our answering service for lawyers integrates with Clio, MyCase, PracticePanther, Lawmatics, and other popular legal practice management software. New client info and intake data sync automatically.

How much does a law firm answering service cost?

Our law firm answering service starts at $49/month. Compare that to $500-1,500/month for traditional legal answering services or $3,500+/month for a full-time receptionist. One new client easily covers years of service.

Get Your Law Firm Answering Service Today

Join 500+ law firms using our legal answering service. Never miss a potential client again.

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